IT Support That Actually Understands Estate Agents
Experience IT support that's fast, proactive, and tailored specifically for UK estate and lettings agencies. With a 6.5 minute average response time and deep knowledge of property industry software.
Book a Free ConsultationTrusted by leading estate agents across the UK
Sound Familiar?
These are the IT frustrations we hear from estate agents every day.
Slow, Reactive Support
Waiting hours or days for IT issues to be resolved while your staff can't work and clients are left waiting.
No Industry Understanding
IT providers who don't understand estate agency software like Reapit, Street.co.uk, or Loop - causing frustrating miscommunication.
Slow Computers & Networks
Sluggish systems that frustrate your negotiators and slow down property uploads, viewings scheduling, and client communications.
Security Concerns
Worrying about data breaches, ransomware attacks, and GDPR compliance without proper protection in place.
Unpredictable IT Costs
Surprise bills for IT fixes, hardware failures, and emergency call-outs that blow your budget.
Poor Communication
Difficult to reach IT support, no updates on ticket progress, and technical jargon instead of clear explanations.
How We Solve It
Proactive, expert IT support designed for the property industry.
6.5 Minute Average Response Time
Our rapid-response IT service ensures help is just minutes away. Get back to selling and letting properties faster.
Estate Agency Software Experts
We work with Reapit, Street.co.uk, Loop, and other leading property CRMs daily. No need to explain your systems to us.
Proactive Monitoring
We identify and fix issues before they impact your business. Our proactive approach means fewer disruptions.
Unlimited Helpdesk Support
Access expert assistance through our online portal, email, or phone—anytime you need it. No limits, just reliable support.
Fast Ticket Resolution
Over 80% of support tickets resolved during the first call. Minimal downtime, maximum productivity.
Cost-Efficient Solutions
Predictable monthly pricing with no surprise bills. We streamline your IT infrastructure to reduce costs.
Hear From Our Clients
Leading estate agency operators share how Genmar IT has transformed their businesses.
"The response times are much quicker and the service and quality of the staff on the helpdesk is far superior. Genmar are very proactive and familiar with Reapit which has been invaluable."
Jo Woolley
Operations & Marketing Manager, Jones Robinson
"We have seen marked improvements in the reliability of our IT infrastructure, coupled with synergies of automation and commercial savings."
Lucie Heanley
Director & COO, Southern Homemove
What Our Clients Say
Real feedback from estate agents we work with.
"The response times are much quicker and the service and quality of the staff on the helpdesk is far superior than our previous company. Genmar are very proactive and will suggest solutions to problems that we may not have thought of ourselves and are all familiar with Reapit."
Jo Woolley
Operations & Marketing Manager
Jones Robinson
"Really love dealing with Genmar, my experience in general with IT companies is that they are difficult to contact and slow to respond and dealing with issues a real pain - Genmar are the opposite - easy to get hold of and quick to respond."
Stephen Thompson
Director
Thomas Morris
"Genmar have worked really closely with myself and the senior leadership team in the business to ensure that our IT infrastructure is strengthened, compliant and efficient. We have seen marked improvements in the reliability of our IT infrastructure."
Lucie Heanley
Director & COO
Southern Homemove
Ready to Transform Your Agency's IT?
Book a free, no-obligation consultation with one of our estate agency IT specialists. We'll discuss your current challenges and show you how we can help.
- 30-minute discovery call
- Tailored recommendations for your agency
- No hard sell, just honest advice
- Learn about quick wins you can implement today
Availability This Week
Multiple slots available for immediate bookings