Phone Systems That Integrate With Your CRM
Cloud-based business telephony with deep integrations for Street.co.uk, Reapit, and Loop. Caller ID, click-to-dial, and automatic call logging - designed for estate agents.
Book a Free ConsultationTrusted by leading estate agents across the UK
Is Your Phone System Holding You Back?
Legacy phone systems cost estate agents time, money, and missed opportunities.
No CRM Integration
Staff waste time switching between phone and CRM systems. No automatic caller ID or call logging means missed opportunities.
Expensive Legacy Systems
Old PBX systems are costly to maintain, inflexible, and require expensive engineer call-outs for simple changes.
Poor Remote Working
Staff working from home can't access the office phone system, missing important calls from vendors and applicants.
No Call Analytics
No visibility on call volumes, missed calls, or staff performance. Unable to identify training needs or peak times.
Unreliable Quality
Dropped calls, poor audio quality, and system downtime frustrating staff and giving a poor impression to clients.
Scaling Challenges
Adding new branches or users requires expensive hardware and complex configuration.
Modern Telephony Built for Estate Agents
Unified communications that work seamlessly with your property CRM.
Deep CRM Integration
Automatic caller ID with Street.co.uk, Reapit, and Loop. Click-to-dial from contact records and automatic call logging.
Work From Anywhere
Your team can make and receive calls from any device - office phone, mobile, or laptop - with the same business number.
Crystal Clear Quality
HD voice quality with built-in redundancy. 99.99% uptime guarantee means reliable communication every time.
Real-Time Analytics
See call volumes, missed calls, wait times, and individual performance. Make data-driven decisions about staffing.
Easy Scaling
Add or remove users instantly. Open new branches without hardware investment. Predictable per-user pricing.
Secure & Compliant
Encrypted communications, call recording for compliance, and GDPR-aligned data handling.
See Our CRM Integrations in Action
Watch how our phone system works with leading estate agency software.
Street.co.uk Integration
See how our phone system integrates seamlessly with Street CRM.
Reapit Integration
Automatic caller ID and click-to-dial with Reapit.
Loop Integration
Full call logging and integration with Loop CRM.
AI Call Answering & Automation
Transform your phone system with intelligent AI agents. Answer calls 24/7, automate CRM updates, and book appointments - all without lifting a finger.
24/7 AI Call Answering
Never miss an enquiry. AI agents handle calls outside office hours, capturing leads and answering common questions.
Automatic CRM Updates
Call details automatically logged in Street, Reapit, or Loop. No manual data entry required.
Appointment Booking
AI can check availability and book viewings directly into your calendar system.
Lead Qualification
Intelligent questioning to qualify leads before passing to your team, saving valuable time.
How AI Call Agents Work
Intelligent automation that feels natural to your callers
Call Received
AI agent answers with your custom greeting
Intent Recognition
Understands if it's a valuation, viewing, or enquiry
Action Taken
Books appointment, captures details, or transfers call
Data Logged
Everything recorded in your CRM automatically
After-Hours Coverage
Capture leads while competitors sleep
Instant Response
No hold times, immediate assistance
CRM Integration
Works with Street, Reapit & Loop
Hear From Our Clients
Leading estate agency operators share how Genmar IT has transformed their businesses.
"The response times are much quicker and the service and quality of the staff on the helpdesk is far superior. Genmar are very proactive and familiar with Reapit which has been invaluable."
Jo Woolley
Operations & Marketing Manager, Jones Robinson
"We have seen marked improvements in the reliability of our IT infrastructure, coupled with synergies of automation and commercial savings."
Lucie Heanley
Director & COO, Southern Homemove
What Our Clients Say
Real feedback from estate agents we work with.
"The response times are much quicker and the service and quality of the staff on the helpdesk is far superior than our previous company. Genmar are very proactive and are all familiar with Reapit and 8x8, which has absolutely been invaluable."
Jo Woolley
Operations & Marketing Manager
Jones Robinson
"Genmar have worked really closely with myself and the senior leadership team in the business to ensure that our IT infrastructure is strengthened, compliant and efficient. We have seen marked improvements in the reliability of our IT infrastructure."
Lucie Heanley
Director & COO
Southern Homemove
Ready to Transform Your Agency's IT?
Book a free, no-obligation consultation with one of our estate agency IT specialists. We'll discuss your current challenges and show you how we can help.
- 30-minute discovery call
- Tailored recommendations for your agency
- No hard sell, just honest advice
- Learn about quick wins you can implement today
Availability This Week
Multiple slots available for immediate bookings