IT Solutions for Estate Agents
Finally, an IT partner that truly understands your industry. Proactive support, seamless integrations, and AI-powered efficiency for modern estate agencies.
- AI & Automation Specialists
- 24/7 Proactive IT Support
- Modern Telephony Systems
"One call sorts it all. Imagine how much smoother your day could be."
You're in safe hands
Sound Familiar?
Estate agents across the UK face these challenges every day. Here's how we solve them.
Slow, Reactive Support That Doesn't Understand Estate Agents
Waiting hours for help with Reapit, Alto, or Jupix? Spending more time fighting with slow systems than selling properties?
Our solution: Fast, proactive IT support from engineers who know your CRM inside out. We monitor your systems 24/7 and fix issues before they impact your team.
Missing Calls, Manual Call Logging & No CRM Integration
Out-of-hours enquiries going to voicemail? Manually logging call details into your CRM after every conversation?
Our solution: AI-powered phone systems that integrate directly with Street.co.uk, Reapit, and Loop. Automatic call logging, 24/7 AI answering, and appointment booking—no manual work required.
Drowning in Admin, Want AI But Don't Know Where to Start
Your team spends hours on repetitive tasks—email triage, data entry, follow-ups. You know AI could help, but where do you begin?
Our solution: We map your business processes, identify automation opportunities, and build custom AI workflows. From email bots to lead qualification, we make AI work for your agency—not the other way around.
Three Ways We Transform Your Agency
Everything your estate agency needs to run smoothly, win more business, and stay ahead of the competition.
AI & Automation
Work smarter, not harder
Custom AI solutions that handle repetitive tasks, answer calls 24/7, and integrate seamlessly with your CRM. Save hours every week.
- AI call answering
- Workflow automation
- CRM integrations
- Lead qualification
IT Support
Always here when you need us
Proactive 24/7 support from engineers who know Reapit, Street, and Loop inside out. Fast response times, not ticket queues.
- 24/7 monitoring
- Industry expertise
- Rapid response
- Security & compliance
Telephony
Never miss an opportunity
Modern VoIP systems with CRM integration, call recording, and AI answering. See caller details before you pick up.
- CRM integration
- Call recording
- AI answering
- Mobile apps
Plus: Cyber Security, Connectivity, Microsoft 365 & Systems Integration
Book Your Free IT ReviewTrusted by leading estate agents across the UK
Our AI Strategy Process
Helping estate agents reclaim hours every week through AI and automation. Our proven 4-step process ensures measurable results.
Process Map
Introductory meeting to map out your business processes into a flow chart, identifying opportunities for AI and automation.
Proof of Concept
We develop a proof of concept AI agent or workflow, along with time saving and ROI report to demonstrate real value.
Proposal
If you are happy with our proof of concept, we send a proposal to complete and implement the development.
Implementation
We build, test and deploy your AI solution with full training and ongoing support to ensure adoption across your team.
Phone Systems Built for Estate Agents
We have helped build integrations with the leading estate agency CRM providers, giving your team instant access to caller information and seamless call management.
Connected to the Tools You Use
Street.co.uk
Full caller ID integration and click-to-dial
Reapit
Seamless call logging and contact sync
Loop
Automatic call recording and activity tracking
AI Call Answering & Automation
Transform your phone system with intelligent AI that answers calls, qualifies leads, and takes action - all without human intervention. Built on enterprise-grade AI technology, our solution ensures you never miss an opportunity.
Our AI call agents can be custom-built with tools to action requests automatically - from inputting data into your CRM to booking appointments in calendars. Perfect for handling out-of-hours enquiries, overflow calls, and routine tasks.
24/7 Call Answering
Never miss a lead - AI answers calls when your team is busy or out of hours
Automatic CRM Updates
Call details logged directly to Street, Reapit or Loop without manual entry
Appointment Booking
AI can book viewings and valuations directly into your team's calendars
Lead Qualification
Qualify inbound enquiries using your criteria before passing to agents
How AI Call Agents Work
Intelligent automation for your estate agency
Call Received
When your team is busy or out of hours, AI answers with a natural, professional greeting
Understand & Qualify
AI understands the caller's needs, qualifies leads and gathers key information
Take Action
Book viewings, update your CRM, send follow-up emails, or route to the right team member
Log Everything
Complete call summary and actions logged to your CRM - no manual data entry required
100% of after-hours enquiries answered
Never miss a potential instruction again
Hear From Our Clients
Leading estate agency operators share how Genmar IT has transformed their businesses.
"The response times are much quicker and the service and quality of the staff on the helpdesk is far superior. Genmar are very proactive and familiar with Reapit which has been invaluable."
Jo Woolley
Operations & Marketing Manager, Jones Robinson
"We have seen marked improvements in the reliability of our IT infrastructure, coupled with synergies of automation and commercial savings."
Lucie Heanley
Director & COO, Southern Homemove
Trusted by Estate Agents Across the UK
Don't just take our word for it. Here's what our clients say.
"The response times are much quicker and the service and quality of the staff on the helpdesk is far superior than our previous company. Genmar are very proactive and will suggest solutions to problems that we may not have thought of ourselves and are all familiar with Reapit and have lots of other clients with Reapit and 8x8, which has absolutely been invaluable."
Jo Woolley
Operations & Marketing Manager
Jones Robinson
"Really love dealing with Genmar, my experience in general with IT companies is that they are difficult to contact and slow to respond and dealing with issues a real pain - Genmar are the opposite - easy to get hold of and quick to respond. I wouldn't hesitate to recommend Genmar for IT support."
Stephen Thompson
Director
Thomas Morris
"Genmar have worked really closely with myself and the senior leadership team in the business to ensure that our IT infrastructure is strengthened, compliant and efficient. We have seen marked improvements in the reliability of our IT infrastructure, coupled with synergies of automation and commercial savings."
Lucie Heanley
Director & COO
Southern Homemove
Ready to Transform Your Agency's IT?
Book a free, no-obligation consultation with one of our estate agency IT specialists. We'll discuss your current challenges and show you how we can help.
- 30-minute discovery call
- Tailored recommendations for your agency
- No hard sell, just honest advice
- Learn about quick wins you can implement today
Availability This Week
Multiple slots available for immediate bookings